How SkyCom Brings Communications Together
SkyCom’s UCC solutions bring communication together in multiple ways. We integrate tools, upgrade legacy systems, and maintain technological clarity, bringing all your communication and collaboration channels into a single, unified solution.
The result is a streamlined, real-time user experience that can keep up with 21st-century communications. Along with upgrading communication tools, we oversee ongoing maintenance, ensuring your system stays current with current UCC requirements. You can see many of our individual UCC solutions below.
Planning and Design
Communication isn’t a haphazard activity. It requires proper planning and design. We invest in plotting out the best course to unify your UCC.
UCC must be set up to operate in the present and the future. Start by establishing clear documentation for IT integration and structure to keep your communications in good working order over time.
The shift to UCC can be intensive because it requires the right level of preparedness. We provide a readiness and operational overview to ensure you’re prepared to make the move from legacy systems to modern premise, hybrid, and cloud-based solutions.
Voice over Internet Protocol (VoIP) solutions are complex, especially when installed across an entire organization. We oversee the successful execution of the installation process.
UCC Installation and Operations
Folding all your communications into a single, unified experience is the primary goal of UCC. Professional oversight ensures a safe, secure, and effective migration to a unified, streamlined communication system.
Translating traditional phone numbers into alternate formats is central to unifying collaboration and communication activity. SkyCom ensures this process happens successfully.
Quality of Service
Across all of the industries we service, quality is essential. As public workers labor to serve others, they require a high quality of service to support them. SkyCom delivers that support at every level.
Using an IT provider with a strong service track record is always important. At SkyCom, we have nearly three decades of experience working with the federal government.
This experience includes a 10-year contract to provide UCC support for a regulatory body responsible for overseeing nuclear activities. At roll-out, this organization had two physical locations, 40 remote locations, and 16,000 users utilizing their internal communications.
SkyCom is delivering elite, cutting-edge networking and collaboration capabilities for this organization. We provide this regulatory body with qualified, innovative UCC support that includes help desk services, incident tickets, and work requests to help the organization offer round-the-clock support and emergency services for clients and customers.
UCC stands for Unified Communications and Collaboration and is an acronym that brings together these elements across an organization.
Request a Consultation or Networking and Security
Ask for a meeting with a SkyCom networking expert and receive a consultation for enhancing your IT, telecom, and communications infrastructure.